Testimonial – Malcolm Cooke and Strictly Roofing
We moved into our lovely French house in January this year. We had not planned on having a new roof, but storms in February and March made our house far less beautiful! The insurance assessor agreed repairs could be made, but advised us to re-roof to avoid the same thing happening again in successive winters. After some research we contacted Malcolm.
Malcolm is blunt and I quickly realised the scale of the problem and the cost. However, he is also very professional and caring and I rapidly developed confidence in his assessment and advice. He was extremely thorough in evaluating the roof and took time measuring accurately and lifting existing tiles to inspect under. Following a wholly itemised quotation, Malcolm came back twice to answer our questions and show us the various problems.
A start date was agreed to fit around the occupancy of our gîte, but bad weather caused a delay. However, Malcolm’s friendly, skilful team worked tirelessly to catch up. As work progressed, further rotten rafters and purlins were discovered. Malcolm ensured we went up onto the roof to inspect the damage, before any decisions were made. Malcolm was the complete professional and he prepared a new quotation later that day. The work finished on time and when the team cleared up, we would have hardly known they had been there.
The new roof not only looks beautiful, enhancing the appearance of the house, but the tiles are interlocked to ensure durability and it has a membrane to safeguard against water ingress. It is a truly amazing feeling to have a secure watertight roof and we now laugh when it rains. The harder the better!
Malcolm and his excellent team, not forgetting Dawn in the office, made this unexpected and costly event in our lives painless and almost pleasurable. We have nothing but praise for all at Strictly Roofing. Without hesitation, we recommend Malcolm and his team for their excellent service, value for money and superb quality.
John and Jean Weld. June 2017
We would like to commend Malcolm and his merry men who finished in record time, much to the surprise of the locals. The place was left clean and tidy and we are absolutely delighted with the result. We will recommend you to anyone else that needs any roofing done.
Deryk Grantham. May 2017
"Due to problems we were having with our roof we decided to ask Strictly Roofing (Malcolm) to assess the problem and advise as to resolution. His response in terms of speed, clarity and cost was exemplary. He was prepared to advise and explain, very helpful in every possible way.
Compliments and thanks are also due to Dawn - in the office. Need one say more."
Graham Marshall. February 2017
"Malcolm and his team of workers carried out a first class job replacing our roof, working tirelessly every day until the job was finshed. I even felt part of the team driving to Cholet to collect a Velux window, so that the work could continue without interuption! Bee stings were sustained from a nest in the chimney, with little complaining, well actually a lot of complaining, but who can blame them!! I would have no hesitation in recommending their services".
Bob Jones. October 2016
"We would recommend Malcolm’s work, he put new flashing on the roof for us. From the first contact with Dawn to the finished job we were kept informed at all times. The site was kept clean and tidy all throughout the work in progress".
Peter & Gail Garbet. October 2016
"To whom it may concern, Strictly Roofing replaced our roof. The entire team, headed by Malcolm Cooke, worked tirelessly throughout a very hot spell. They caused minimal amount of mess (cleaning up after themselves) and disruption. The work was completed within the estimated time. Malcolm kept us up to date with the progress and we could go up on the roof to see what was what at any time.
We are very pleased with the end result and feel it was excellent value for money. We would happily use Strictly Roofing again and therefore would recommend them unconditionally.
Should anyone wish to inspect our roof to see the work done we would be happy to show them".
Bill & Sheila Holehouse. August 2016
"If you do not have any recommendations, it is always a gamble finding a contractor. From my first enquiry I felt a sense of interest and efficiency from Dawn, Strictly Roofing's first and subsequent point of contact, and having met Malcolm was happy to let him carry out the work whilst we remained in England. The quotes were detailed and offered options, and during the work Malcolm kept me in the picture through photos and phone calls. At no time did I feel pressurised or out of control. Despite inclement weather the work was finished on time, the site left clean and tidy and the finished roof could not look better. In summary - a friendly, efficient and professional company. Definitely recommended."
Peter Lusted. June 2016
"Malcolm and his team did a very good job for us on our roof. On his first visit to give a estimate he discovered the roof was in a much worse state than we at first thought, other builders who came to estimate did not discover the extent of the damage.
The team worked hard in spite of heavy rain hampering the work, Malcolm even came on wet days to make sure we were ok and there were no leaks.
The finished roof looks great and they left the site clean and tidy.
Malcolm saved us from the nightmare of having the roof fall in on us."
Patricia & Bill Milbourne. January 2016
"To whom it may concern - we have used Strictly Roofing on two occasions, the first was when we had an emergency.... they ame and dealt with our roof leak in a very timely and efficient manner. After the repairs we decided to have some further tiles replaced on our roof. A quote was offered in good time and the work was undertaken swiftly.
Malcolm and his team work efficiently and leave the surrounding areas clean and tidy.
We would have no hesitation in recommending them for any roof or tiling works."
Tim & Karen Wood. December 2015
"Without being at all 'pushy' he recommended the tiles be replaced with the 'stop' tile system to prevent them moving and said he could only advise further about the timbers once the roof had been stripped back. He involved me throughout, encouraging me to see exactly what he was doing and explaining why it was necessary and I trusted his judgement completely. Unfortunately, years of water ingress had taken their toll and substantial parts of our sizable roof were rotten and needed replacing. Given we had ceilings attached to the roof timbers ths was very worrying but Malcolm used his experience and ingenuity to support the ceilings whilst the beams were replaced minimising internal damage and the need for redecoration.
I cannot praise him enough for the way he went about this large project keeping me informed about timescales, costs and discussing options resulting in a fabulous job that was very good value for money. His team worked exceptionally hard and were prompt, friendly, trustworthy and respectful of our property at all times and are a credit to Malcolm and his company. Unlike many 'building sites' Malcolm kept this one free from bad language, litter and cigarette ends.
I now have a wonderful new, safe and dry roof that has transformed our house but without losing its charm and character, which is an absolute credit to Malcolm and his team. I would have no hesitation whatsoever in strongly recommending Malcolm at Strictly Roofing to anyone needing help with their roof - big or small"
John Parkinson OBE. December 2015
"Dear Malcolm, I wanted to thank you for the excellent job you did on the roof of our house. The job was very well done and it looks great. More importantly, local French people of the village praised your work. They argued that you did a job to a level many Franch tradesmen would not match. They were impressed with how hard everyone worked and how clean you left the site when you finished. I would be happy directly recommending your roofing services to anyone. Feel free to pass my details to anyone who wants to ask about your work. God Bless"
Paul Vanden Branden. April 2015
"Malcolm and his team did two roofs for us last year so it made sense to have Strictly Roofing repair our very large barn roof this year. Malcolm was prompt in coming to give us an appraisal of the work needed and a subsequent devis which meant that we could arrange for the work to be started within a timescale that suited us all. Despite its many challanges, the work was carried out to our satisfaction. Malcolm has many years of roofing experience and his knowledge and experience was filtered down to his team who all ensured that the job was completed efficiently and professionally. Most of all, our roof, which has leaked profusely is finally repaired and looks good and no leaks at all. We are very happy with the work"
W & V Renwick. March 2015
"We just wanted to say a huge thank you to you and your team. You were very professional and polite throughout and you kept us informed at all times with what was going on each day. I will be recommending you and your team to others requiring all aspects of roof work. And thank you for keeping the disruption down to the minimum and cleaning everything up at the end of the job. So once again a BIG thank you for the 10 out of 10 job you and your team have done. Many thanks"
R & I Lockley. January 2015
"Malcolm was recommended to us last year. We have a large roof which had a bad dip in it, the timber had moved years ago. It needed someone with a lot of knowledge to overcame the problems we had with it. Malcolm and his team did a great job at a reasonable rate. We are very pleased with end result. Would recommend him to anyone"
Peter & Anne Gruenbaum. January 2015
"I really cannot praise Malcolm and team enough for the work they did on my roof. For the first time in ages, I feel secure in the house - 3 heavy downpours in quick succession tested the section of the roof they replaced pretty thoroughly, and not a drop came in. Such a relief to know the house will be cosy and dry this winter. Would not hesitate to recommend Malcolm to anyone for any roofing job, large or small"
Malcolm was first recommended to us last year when he worked on one of our gite roofs. We were very impressed with Malcolm and his extensive knowledge and understanding of roofs - he has been in the roofing business for many, many years. So, following the work undertaken last year, when, unfortunately, we found that our own house had developed a leak recently, we had no hesitation in contacting Malcolm again. He and his team carried out the work professionally and with as little disruption as possible and Malcolm calmly dealt with some issues that inevitably crop up when dealing with old houses in France. We can now relax in the knowledge that our house is waterproof . A huge thank you to Malcolm and his team for the brilliant job they have done. They were very considerate and professional, and extremely hardworking, ensuring that the work was carried out efficiently and at a competitive price. We are delighted with the results and have no hesitation in recommending Malcolm and Strictly Roofing
W & V Renwick. December 2014
"Hi Malcolm, just to say thank you for the completed job done to replace the main part of our roof in Theil, Limalonges. We appreciate the way the job was conducted, ie quickly and professionally with the minimum amount of mess and disruption. Thanks for keeping us informed throughout the work along with the photographs you sent as we were in England when the work was done. Its good to know that you are happy to offer after sales service and advise if required. We would (and have) recommend your work. Thanks again, happy roofing
Barbara & David Richardson. November 2014
"We have just had some roof repairs carried out by Malcolm Cooke of Strictly Roofing. I have to say that his knowledge, professionalism and expertise are second to none. The advise we were given by Malcolm was fantastic and the work was carried out thoroughly and in a timely manner. We no longer have a leaky roof, thanks to Strictly Roofing, who I couldn't recommend highly enough. During the work that Malcolm was doing for us, three other roofing matters were brought to our attention. Without Malcolm's knowledge we wouldn't have known about these. As we were so happy with the work that Strictly Roofing has done for us, we will be using them to see to our other roofing issues. I would also like to say that with Strictly Roofing you get value for money"
Jackie & Clive, Sauzé Vaussais. September 2014
"I feel very fortunate to have had Malcolm recommended to me as he sorted out a leak in my roof in a day which the person who roofed the house had given up on. I wholeheartedly pass on that recommendation. Great bloke. Reasonable rates. Quick and tidy worker who I wouldn't hesitate to use again"
" Dear Malcolm, I just wanted to write to thank you for all the work that you have done on our roof recently in France. As we run a property management company we deal with a lot of contractors and have experienced both very good and very bad but it is very rarely easy. With the property in France this is made more difficult with the distance, language barrier and different building techniques. This is made even more difficult by the age of the property. When I asked you to quote for the roof you did so promptly and gave me a lot of information, sent me details of what you were going to do and testimonials of others so I could be sure.
Due to my timescales you fitted my work in promptly and kept me informed at all times, sending me photos during the process which was particularly important when I was so far away. When there were greater problems than anticipated you sent me photos as proof and came up with solutions rather than problems. Even though there was a lot more work than anticipated, you still fitted it in and the price was reasonable for what you did. When normally issues are discovered during the course of a job the prices to rectify with others are often very expensive.
You also did not have a problem with me sending a friend to check some of the works. As it was the first time I had used you I needed a second opinion on what was being said, but even my friend said what a high quality job you and your colleagues were doing.
You have also helped out with my chimney liners, guttering and TV dish alignment which I am very grateful for. You kept me informed throughout the whole process with calls, emails and pictures and even saved me money at the end. Now that we have found you we are looking at having the other building done so look forward to another call in the future"
D Haig. June 2014
"Recently I had a roofing job undertaken by Malcolm Cooke. The project was quite complicated and the advise given enabled me to choose one option from a number presented to me. I am completely satisfied with the work and the manner in which is was undertaken. The team arrived for work when they said they would, they undertook a full days work and tidied up after each session. They appeared to have all the necessary tools and equipment and ordered just the right amount of materials. Overall I was very pleased with the finished job and the very reasonable price. There was no waste of materials which resulted in a cost effective and very smart roof. I have no hesitation in recommending this friendly and cost conscientious team to other people. I shall also be happy to show the completed work they did for me to others"
Malcolm Ingram. April 2014